Privacy Policy

Capital Blue Commerce Pty (Ltd)
Effective Date: 18-3-2025

At Capital Blue Commerce Pty (Ltd), we are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with us, or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, shipping address, payment details, and other necessary information when you make a purchase or contact us.

• Technical Data: IP address, browser type, device information, and cookies to enhance website functionality and user experience.

• Marketing and Communication Data: Preferences for receiving marketing materials and communication history.

2. Legal Basis for Processing Personal Data

Under the GDPR, we process personal data based on:

• Consent: When you opt-in to receive marketing communications.

• Contractual Necessity: To process and fulfill your orders.

• Legal Obligation: When required by law to retain data.

• Legitimate Interests: To improve our services and enhance user experience.

3. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders.

• Provide customer service and respond to inquiries.

• Improve our website, products, and services.

• Send updates, promotional offers, and newsletters (only if you opt-in).

• Ensure compliance with legal and regulatory obligations.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party logistics, payment processors, and IT service providers necessary to complete transactions and improve our services.

• Legal Authorities: If required by law or to protect our rights, safety, and business integrity.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once no longer needed, we securely delete or anonymize the data.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. While we strive for full security, no online transmission can be guaranteed 100% secure.

7. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

• Right to Access: Request access to your personal data.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data under certain conditions.

• Right to Restriction: Restrict the processing of your data.

• Right to Data Portability: Request transfer of your data to another service.

• Right to Object: Object to data processing based on legitimate interests.

• Right to Withdraw Consent: Withdraw consent at any time for marketing communications.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request within one month, as required by GDPR.

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings or our website’s cookie consent tool.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices and encourage you to review their terms before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Capital Blue Commerce Pty (Ltd)

info@capitalblue.co.za

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.